Hiring: Customer Support Executive (0-6 Months) | Grassroots

Join our team and be a part of a dynamic work culture!

We are looking for enthusiastic and customer-focused individuals to join our Customer Support team.

📍 Position Details

🔹 Key Responsibilities

Handle customer queries via phone, chat and email

Provide accurate information and resolution to customers

Maintain customer satisfaction and build long-term relationships

Work with the team to resolve escalations and complex issues

Document interactions and update systems as per process

Follow defined processes and quality standards

🔹 Key Skills Required

Excellent verbal and written communication skills

Customer service oriented with a positive attitude

Good problem-solving and analytical skills

Ability to handle pressure and work in a fast-paced environment

Basic computer knowledge (MS Excel, MS Office)

Team player with a willingness to learn

Flexibility to work in rotational shifts and offs

🔹 Eligibility Criteria

Any graduate or undergraduate from a government-recognized university

Freshers are acceptable

0–6 months of industry experience preferred

Willingness to work in rotational shifts

📩 How to Apply

APPLY NOW!
For any queries, feel free to reach out.

Contact: Roopa (HR)

Subject line suggestion: Customer Support Executive – [Your Name] – [Qualification]