🏢 Client: Accenture
💼 Employment Type: Permanent Role | On-roll Payroll with Accenture
🔹 Role: Oracle Utilities Customer Care & Billing (CC&B) – Case Management
| Parameter | Details |
|---|---|
| Experience | 2–8 Years |
| Location | Bengaluru, Hyderabad, Pune, Chennai, Coimbatore, Gurugram, Navi Mumbai, Mumbai, Ahmedabad |
🔹 Key Responsibilities
Implement and configure Case Management in Oracle CC&B
Manage customer service workflows and issue resolution
Integrate Case Management with CC&B billing and other modules
Support utilities customer care transformation projects
🔹 Key Skills Required
Oracle CC&B Case Management
Oracle Utilities Framework
Customer Service & Workflow Management
CC&B Configuration
Utilities domain experience
⚠️ Eligibility Criteria
Candidates who have attended an Accenture interview or worked with Accenture within the last 12 months are not eligible
15 years of full-time education is mandatory
📩 How to Apply
Subject: Oracle CC&B Case Management – [Your Name] – [Experience] – [Location]
To apply for this job email your details to hr@gethiresmart.com
Discover more from
Subscribe to get the latest posts sent to your email.